The Peninsula is committed to respecting and protecting your privacy. We’ve structured our website so that you can explore this site without identifying yourself or revealing any personal information.
How we collect information
Sending us an email
When you send us an email, we will use the information you provide, to respond to your questions or comments. This information will never be shared with third parties or affiliated companies.
Surveys, competitions and free services
We will sometimes offer surveys, competitions or free services on our sites. Unless otherwise expressly indicated at the point where your personal information is being entered, we will never use your personal information for marketing purposes or share it with third parties or affiliated companies. The personal information you provide to us for surveys, competitions or free services will only be used for the purpose it was collected for.
Security of your personal information
Any personal information you provide to us will be stored on an internal database that is only accessible to our privacy officer. This database is not accessible to the Internet, and will never be made available to third parties or affiliated companies
Changing your information
If you would like to see what information we are holding on you, or to update, change it or request that it be deleted, please email our privacy officer at firstname.lastname@example.org, providing enough information for us to accurately identify you in our database. We will immediately and without charge change or delete your information, as requested.
We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with legal process served on the Ivory Tower Internet Solutions. ECT documentation Terms
As your security is of utmost importance to us, when purchasing accommodation in The Peninsula, we will ask for the following:
Credit/Debit Card number and expiration date
This information is necessary to process your request to purchase accommodation online at peninsula.co.za.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.